PRIVACY POLICY

Last updated: 01 June 2024

Conten.Tech Pte Ltd. ("we," "our," or "us") manages the SUPERFAN™️ platform (the "Service"). This document explains our practices regarding the collection, use, and sharing of personal information from users of the Service.

By using the Service, you accept the practices described in this policy. Participants agree that Conten.Tech Pte Ltd’s privacy and security policies (the “Policy”) apply not only to us but also to all our brand partners. This Policy governs the handling of all personal data provided by participants in connection with brand partners' marketing and promotional activities. It includes your consent for us to collect, process, use, disclose, and store your personal data for: (a) enhancing the Service and performing analytics; and (b) facilitating marketing and communication efforts for our brand partners, subject to this Policy

Information Collection and Use

We may request personal information ("Personal Information") such as your name, mobile number, and email address, which can be used to contact or identify you.

We will not share any information obtained through our SSO code authentication service with third parties for marketing purposes. Throughout the Service, we will notify you when we share your personal data with our brand partners. You can refer to our brand partners’ official websites to review their respective privacy policies.

Log Data

As with many online services, we collect data that your browser sends whenever you access our Service ("Log Data"). This Log Data may include details like your IP address, browser type and version, the pages you visit, and the time spent on those pages. We may employ third-party services such as Google Analytics to help us gather and analyze this information.

Cookies

Cookies are small data files containing unique identifiers. We use cookies to remember your session and enhance your experience on future visits. You have the option to configure your browser to refuse cookies or to alert you when a cookie is being sent.

Security

Protecting your Personal Information is a top priority for us. We use industry-standard methods and technologies to safeguard your data. However, it is important to note that no method of data transmission over the Internet or electronic storage is completely secure. While we strive to use the best practices to protect your Personal Information, we cannot guarantee its absolute security.

Infrastructure

We rely on Google Cloud and Amazon AWS ECS + EC2 for our technical infrastructure. Amazon AWS complies with various standards, including PCI-DSS Level 1, ISO 27001, and SSAE16.

Data Retention

We retain your personal data to provide you with a continuous, rewarding experience on our Service. The duration for which we retain different types of data varies depending on its nature and purpose. We will hold your Personal Information only as long as necessary to comply with legal obligations.

Your Rights

Under applicable laws, you have the right to request access to, correction of, or deletion of your personal data. To verify your identity, we may need additional information from you. If you wish to withdraw your consent for the collection, use, and/or disclosure of your personal data or request its deletion from our database, please email us at support@superfan.digital. Note that doing so will terminate your Service account and any rewards you’ve accumulated with our brand partners.

Policy Updates

This Privacy Policy is effective as of the date indicated above and will remain in force until any changes are made. We reserve the right to modify or update this Policy at any time. We encourage you to review this Policy periodically. Continued use of the Service after any changes are posted constitutes your acceptance of the new terms.

If significant changes are made to this Privacy Policy, we will notify you via the email address provided or by placing a prominent notice on our website.

Contact Us

For any questions regarding this Privacy Policy, please contact us at support@superfan.digital.

PRIVACY POLICY

Last updated: 01 June 2024

Conten.Tech Pte Ltd. ("we," "our," or "us") manages the SUPERFAN™️ platform (the "Service"). This document explains our practices regarding the collection, use, and sharing of personal information from users of the Service.

By using the Service, you accept the practices described in this policy. Participants agree that Conten.Tech Pte Ltd’s privacy and security policies (the “Policy”) apply not only to us but also to all our brand partners. This Policy governs the handling of all personal data provided by participants in connection with brand partners' marketing and promotional activities. It includes your consent for us to collect, process, use, disclose, and store your personal data for: (a) enhancing the Service and performing analytics; and (b) facilitating marketing and communication efforts for our brand partners, subject to this Policy

Information Collection and Use

We may request personal information ("Personal Information") such as your name, mobile number, and email address, which can be used to contact or identify you.

We will not share any information obtained through our SSO code authentication service with third parties for marketing purposes. Throughout the Service, we will notify you when we share your personal data with our brand partners. You can refer to our brand partners’ official websites to review their respective privacy policies.

Log Data

As with many online services, we collect data that your browser sends whenever you access our Service ("Log Data"). This Log Data may include details like your IP address, browser type and version, the pages you visit, and the time spent on those pages. We may employ third-party services such as Google Analytics to help us gather and analyze this information.

Cookies

Cookies are small data files containing unique identifiers. We use cookies to remember your session and enhance your experience on future visits. You have the option to configure your browser to refuse cookies or to alert you when a cookie is being sent.

Security

Protecting your Personal Information is a top priority for us. We use industry-standard methods and technologies to safeguard your data. However, it is important to note that no method of data transmission over the Internet or electronic storage is completely secure. While we strive to use the best practices to protect your Personal Information, we cannot guarantee its absolute security.

Infrastructure

We rely on Google Cloud and Amazon AWS ECS + EC2 for our technical infrastructure. Amazon AWS complies with various standards, including PCI-DSS Level 1, ISO 27001, and SSAE16.

Data Retention

We retain your personal data to provide you with a continuous, rewarding experience on our Service. The duration for which we retain different types of data varies depending on its nature and purpose. We will hold your Personal Information only as long as necessary to comply with legal obligations.

Your Rights

Under applicable laws, you have the right to request access to, correction of, or deletion of your personal data. To verify your identity, we may need additional information from you. If you wish to withdraw your consent for the collection, use, and/or disclosure of your personal data or request its deletion from our database, please email us at support@superfan.digital. Note that doing so will terminate your Service account and any rewards you’ve accumulated with our brand partners.

Policy Updates

This Privacy Policy is effective as of the date indicated above and will remain in force until any changes are made. We reserve the right to modify or update this Policy at any time. We encourage you to review this Policy periodically. Continued use of the Service after any changes are posted constitutes your acceptance of the new terms.

If significant changes are made to this Privacy Policy, we will notify you via the email address provided or by placing a prominent notice on our website.

Contact Us

For any questions regarding this Privacy Policy, please contact us at support@superfan.digital.